TERMS & CONDITIONS
THINGS TO KNOW BEFORE YOUR MASSAGE TREATMENT
BODYMETICS would like our clients to have a very good massage experience. Our commitment is to meet and exceed the expectations of our clients. BODYMETICS massage therapist adheres to policies that deliver the best outcome. Please read below Bodymetics Standards of Practice for more information.
THE APPOINTMENT
Your appointment is done by booking online. Pre-payment is required when booking your appointment online.
Please arrive 15 minutes prior to your appointment to allow time and preparation for your treatment. Arriving late will limit the time for your massage treatment, reducing its effectiveness and your experience. We ask that you turn off your mobile phone upon arrival.
ATTIRE
Come in the clinic on your most comfortable clothing. During the massage, the client is to undress keeping on the underwear and bra at all times. Towels, robes and disposable slippers will be provided during the massage treatment. Nudity is not permitted in the clinic. BODYMETICS ensures the privacy and dignity of each client during the massage treatment. Proper draping instruction will be explained. Only the part of the body that is being massaged will be exposed during the treatment and the rest of the body will be fully draped at all times. Please read BODYMETICS Standards of Practice for more information regarding draping procedures.
LATE POLICY
BODYMETICS will make every effort to accommodate your booking if you arrive late. A last-minute change or cancellation (4 hours prior to your appointment) will be considered only if there is an available time in the day, please refer to cancellation and no-show policy.
CANCELLATION AND NO-SHOW POLICY
As a policy, any cancellations, or requests for rescheduling an appointment requires a minimum of 24 hours’ notice. The scheduled appointment is granted full credit and can be re-scheduled for future appointment.
BODYMETICS do not provide refunds for cancelled or no-show appointments. Last minute cancellations (4 hours prior to your appointment) or failure to arrive for your appointment will be charged 100% of the massage service value and are non-refundable and will not be granted full credit for future massage appointment. Your payment is required at the time of your online booking. Payment of service is final, with no refunds (except under the massage service terms & conditions)
PAYMENTS
BODYMETICS accepts payment by booking online.
Pre-payment is required when booking online.
SPECIAL CONDITIONS
It is important to inform BODYMETICS if you have special conditions or medical concerns that may affect the massage treatment before booking your appointment. Clients will be asked to complete a pre-consultation questionnaire upon arrival to ensure we are meeting your needs before the start of the massage treatment. For example, if you have high blood pressure, special physical concerns, diabetes, skin condition, unwell or are pregnant.
AGE REQUIREMENT
BODYMETICS clients must be 18 years of age or older to receive massage treatment without the approval or supervision of an adult.
QUIET ENVIRONMENT
As a courtesy, please maintain a quiet level of conversation. Mobile phones must be turned off during the massage treatment.
PRICES SUBJECT TO CHANGE
Prices and services are subject to change at any time without notice. BODYMETICS constantly expands the treatment services and products to bring the latest in this field. Bodymetics will ensure to keep its website portal regularly up to date. BODYMETICS values all our clients but reserve the right to refuse service at any time, to anyone, for any reason.
VISITORS
Any person or visitor accompanying a client will not be allowed during the massage treatment session. This includes complying with our age restriction policy.
CLIENTS’ RIGHT TO KNOW ABOUT BODYMETICS
BODYMETICS will strive to exceed our clients’ expectations. A tailored approach is suggested and communicated to our clients to ensure best outcome is achieved. Clients of Bodymetics have the right to know BODYMETICS policies including Privacy Policy, Standards of Practice which advises each client on the services and techniques best suited to maximize the benefits of the massage service.
Please read below.
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